Contact the registry
Applications, verification queries, complaints, appeals, and reports of mark misuse all route through the registry. Every submission receives a reference number.
Apply for accreditation
Request the application pack (EQSAB-F-001 and scheme rules). Include your legal name, country, and the standards you intend to certify.
Complaints
About EQSAB or about an accredited body. Acknowledged within 5 working days; investigated by a person independent of the subject matter; outcome reported to the complainant.
Appeals
Against an accreditation decision, within 30 days of notification. Heard by a panel that took no part in the original decision. Filing an appeal does not suspend the decision.
Write to the registry
Registry details
EQSAB Compliance Services
Registered office: Nagpur, Maharashtra, India
Registry phone: +91 712 123 4567
Registry email: secretariat@eqsab.org
Hours
- Monday–Friday — 09:00–18:00 IST
- Saturday — 09:00–13:00 IST
- Sunday — Closed
Response standards
- General enquiries — 5 working days
- Verification queries — 2 working days
- Complaint acknowledgement — 5 working days
- Mark misuse reports — 2 working days, investigated with priority